The safeguarding of paid customer deposits in the event of a travel agency's insolvency
Fast and simple processing in the event of damage
Serious and reliable contractual partners
STS stands for the Swiss Travel Security; STS is an independent foundation established by STAR. Its purpose is the safeguarding of customer deposits according to the federal act injunction from the 18th of June concerning package tours (PRG).
According to Art. 18 of said law mentioned above, the organiser or facilitator of package tours must ensure the reimbursement of paid sums and/or the return-trip of the customer in the event of insolvency or bankruptcy.
The booking of a trip must be done by a travel agency insured by the Swiss Travel Security. Hereby, the booking date (travel confirmation) applies. It is necessary to verify if the travel agency is still covered by the STS before making down- and outstanding- payments. Here you can find useful information in case of a disaster.
Each STS-Insured travel agency has an individual logo with its name, which refers to the details page of the travel agencies. This gives you the assurance that this travel agency is truly insured. We wish you a nice trip!